Clean
Care
Protect

Domestic & Commercial Carpet Cleaning Service

We are able to do anything from a single room to a very large office space and anything in between. So if you are looking for a one time clean in your home or looking to set up a monthly or yearly cleaning contract then we are able to do that for any of our customers. If you a looking for a contract or just a small clean then don’t hesitate to contact us through email or by calling us. We look forward to hearing from you.

Trusted & Experienced

All our workers are Protecting Vulnerable Groups (PVG) checked as we are entering many homes and different work places so we want our customers to know that we take all precautions on safety and security. All our technicians have been trained to a very high standard in Carpet and Upholstery cleaning.

No Contracts

You don’t need to set up any sort of contracts with us you can just have your home or office cleaned once. If you would like to set up contracts monthly or yearly then we can do that and can work out a lot cheaper and better for your business needs.

Reliable & Fully Insured

We are fully insured up to £10,000,000 in public liability insurance. We are very reliable and know exactly what needs to be done to get the best results. We understand flexibility is needed sometimes. Please feel free to ask us any queries that you have.

Satisfaction Guaranteed

We offer a 100% satisfaction guarantee on all services except water extraction. We offer “The most thorough cleaning ever or it’s free."

Nothing is more important than your complete and total satisfaction. If for any reason you have concerns about your cleaning, we’ll return and re-clean the areas free of charge. If you’re still not satisfied, we will promptly refund your money! That’s why this business has been built on referrals. Absolute honest, integrity and the willingness to take client satisfaction to the highest levels of any service business!”

All Our Services

Carpet Cleaning

Having your carpets professionally cleaned not only extends the life of your carpet, but can revitalise a living area.

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Upholstery Cleaning

We can clean anything from single seater to a 3 piece suite or larger, we also clean office furniture car seats and mattresses.

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Rug Cleaning

Most household rugs can be cleaned in the same way we clean your carpets - however handmade rugs may need our specialist rug cleaning services!

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Office & Commercial

Our Experts will give you a free estimate and will carry out all cleans at a convenient time before or after work even weekends.

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Happy Customers

Claire, Galashiels

Thanks again Conrad for doing my carpets this morning. They are fab my Living room carpet looks like new the photos don’t do it justice. Excellent service thanks again.

– Claire, Galashiels

Lee, Galashiels

Carpet Care Borders easily saved me a few hundred pounds on a new carpet. Great work Con…👍

– Lee, Galashiels

Lianne

Amazing result on my carpets, like new again 😍👍🏼👌🏾 5-star service! smell so fresh definitely recommend thanks again 😊

– Lianne

Michelle, Galashiels

Ahh thank you . Stair case looks brand new . Great quick service 5 ⭐️

– Michelle, Galashiels

Our Work

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F.A.Q.

How long will my carpets take to dry?

Due to the double vacuum system on our machines, the average carpet should be dry within one hour. Areas of the carpet that have been affected by heavy traffic may take longer.

Do you offer 100% Guarantee to remove all stains?

Unfortunately, we cannot give a 100% guarantee to remove stains completely. In most cases, we have a positive outcome due to our processes and the specialist cleaning products we use. Sometimes we will be unable to completely remove stains. This is because the stain has been in the fabric for a long time, or more commonly a customer has tried to remove the stain themselves using non-professional products and techniques. This can alter the colour of the carpet of furnishing and, in some cases, seal in the stain.

Will my carpets shrink in the cleaning process?

Carpets will only shrink when too much heat or cleaning solution is applied during cleaning. At Carpetcare Borders we use a low moisture system that completely eliminates the risk of shrinkage.

Why is my carpet black around the edges?

Black filtration marks or soiling occurs due to air pockets below the carpet. Fine dirt and soot is pushed outwards, hitting the skirting boards then rising. Because the dirt is fine and deep within the carpet, vacuuming does not completely remove this soiling. In general our deep cleaning process can remove these marks or greatly improve the appearance.

Are you fully insured?

We have public liability that covers any damage that may occur while we are working in your property. We always work with care and caution to ensure no damage occurs.

How frequently should I have my carpets and upholstery cleaned?

We recommend regular carpet and upholstery cleaning to extend the life of expensive investments such as carpets, sofas and curtains. Professional cleaning every 12 months is a rule of thumb, though if you have kids, pets or heavy traffic through the home or business then regular cleaning every six months may yield better results.

Call Now on 01896 552 288

Book a no obligation survey today to see what we can do for you

Contact Information

2 Winston Road
Galashiels
TD1 2EH

t: 01896 552 288
e: hello@carpetcareborders.co.uk

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